Last updated: June 19, 2026

ShiFt — Terms of Service (shiftnow.io)

eWorkForce Technologies, Inc. · Governing Law: Georgia · v1.0

Effective Date: June 1, 2026 · Last updated: June 19, 2026 · Version: 1.0 · Governing Law: State of Georgia Provider: eWorkForce Technologies, Inc., 12460 Crabapple Road, Ste 202-522, Alpharetta, GA 30004.

Important Notice — Please Read. These Terms contain a BINDING ARBITRATION CLAUSE and a CLASS-ACTION WAIVER (Section 17) and EXPRESS CONSENT to receive marketing and operational communications via autodialer, AI voice (VoiceOS™), SMS, and email (Section 8). By using ShiFt's services or submitting information through any ShiFt website, form, or landing page, you agree to these Terms in full.

01 Acceptance & Eligibility · 02 Definitions · 03 The Services · 04 Pricing & Payment · 05 GrowthBlueprint™ Audit · 06 Communications Consent & TCPA · 07 Privacy & Data Practices · 08 License to Use the Platform · 09 Intellectual Property · 10 User Obligations & Acceptable Use · 11 Term & Termination · 12 Disclaimer of Warranties · 13 Limitation of Liability · 14 Indemnification · 15 Arbitration & Class Waiver · 16 Governing Law & Venue · 17 Force Majeure · 18 Modifications · 19 Severability · 20 Entire Agreement & Assignment · 21 Notices · 22 Contact

1. Acceptance & Eligibility

1.1 Acceptance. These Terms form a binding agreement between you ("you," "Customer") and eWorkForce Technologies, Inc., operating under the brand "ShiFt" ("ShiFt," "we," "our," or "us"). You accept by: (a) clicking "I Agree"/"Accept"/"Submit" where these Terms are referenced; (b) submitting any form on a ShiFt website, landing page, or digital property; (c) creating a ShiFt account; (d) paying any ShiFt fee; or (e) using the Services in any manner. 1.2 Eligibility. The Services are offered to businesses and authorized representatives acting in a business capacity. You represent you are at least 18 and authorized to bind the business you represent. 1.3 No Consumer Use. The Services are commercial B2B services, not for personal, family, or household use. The contact information you provide is associated with your business capacity.

2. Definitions

Communications — all voice calls, SMS/MMS, AI voice (VoiceOS™) calls, prerecorded/artificial-voice messages, ringless voicemails, emails, push and in-app messages described in Section 6. Platform — the ShiFt software platform, websites, landing pages, dashboards, APIs, and related properties. Services — AI-first growth-infrastructure software, the GrowthBlueprint™ Audit, and related services. TCPA — 47 U.S.C. Section 227 and 47 C.F.R. Section 64.1200 and amendments/rulings. FCC AI Voice Ruling — the FCC Declaratory Ruling adopted Feb. 8, 2024 (CG Docket No. 02-278) treating AI-generated voices as "artificial" voice under the TCPA. State Mini-TCPA Laws — state analogs incl. the Florida Telephone Solicitation Act (Fla. Stat. Section 501.059), Washington CEMA (RCW 19.190), Oklahoma (15 O.S. Section 775B), Maryland (Md. Code Com. Law Section 14-3201), and the California Invasion of Privacy Act (Cal. Penal Code Section 632).

3. The Services

3.1 What We Provide. ShiFt provides AI-first owned-growth infrastructure for professional and local service businesses, including the GrowthBlueprint™ Audit, custom acquisition/attribution build, multi-channel follow-up (voice, SMS, email), and related professional/managed services. 3.2 Service Providers. The Services rely on third-party technology providers acting on our behalf, including GoHighLevel (CRM/automation/messaging), the VoiceOS™ AI-voice vendor, Supabase (database/system of record), Vercel (hosting), and analytics vendors (Google, Microsoft Clarity, WhatConverts). They operate solely as technology providers under written agreement and are not independent senders for TCPA purposes. 3.3 No Guarantee of Outcomes. Except for any express written guarantee in an Order Form, ShiFt does not guarantee any specific lead volume, conversion rate, revenue, or ROI. Any metrics, dashboards, or ranges shown on ShiFt sites are modeled/illustrative and are not guarantees or representations of actual results. Results depend on your business, market, and execution.

4. Pricing & Payment

4.1 Paid engagements (custom growth-infrastructure builds) are governed by a separate written Order Form specifying fees, tiers, and any guarantee. Pricing, billing cadence, taxes, and any setup fees will be disclosed and itemized at the point of purchase. 4.2 The shiftnow.io GrowthBlueprint™ Audit lander itself collects audit requests; it is not a checkout. No payment is taken on the audit lander.

5. GrowthBlueprint™ Audit

The Audit is an informational assessment. It produces a roadmap of where buyer intent, follow-up, booking, and attribution may be leaking. The Audit is not a guarantee of results, and any example figures are modeled/illustrative.

By accepting these Terms, submitting any ShiFt form, creating an account, or providing your telephone number or email, you provide PRIOR EXPRESS WRITTEN CONSENT under the TCPA (47 U.S.C. Section 227), 47 C.F.R. Section 64.1200, the FCC AI Voice Ruling, and applicable State Mini-TCPA Laws, authorizing the Authorized Senders in Section 6.2 to contact you via the methods in Section 6.3 for the purposes in Section 6.4. Consent is not a condition of purchasing any goods or services. You may revoke consent at any time per Section 6.9. 6.1 E-SIGN. Your electronic acceptance (clicking "I Agree," checking a box, submitting a form, or typing your name) is a "writing" and "signature" under E-SIGN (15 U.S.C. Section 7001) and state UETA. We retain a consent record including date/time, IP, the URL/form, the exact disclosure shown, the method of acceptance, and the Terms version in effect (stored in our ConsentVault™ record in Supabase). 6.2 Authorized Senders (specifically identified). You consent to receive Communications only from eWorkForce Technologies, Inc., operating as "ShiFt," and its officers, employees, and direct contractors under written agreement. You are not consenting to contact by independent third-party marketers, lead buyers, data brokers, or list aggregators. ShiFt does not sell your contact information. Authorized Senders may use technology service providers (GoHighLevel, the VoiceOS™ vendor, the SMS vendor, analytics) acting solely on ShiFt's behalf. 6.3 Methods. Voice calls (manual or autodialed); artificial/prerecorded voice (IVR/text-to-speech); AI-generated voice via VoiceOS™ (you acknowledge, per the FCC AI Voice Ruling, that AI voices are "artificial" voices under the TCPA and you consent specifically to such calls); ringless voicemail; SMS/MMS; email (subject to CAN-SPAM); push/in-app; conversational AI/chatbots; and direct mail. 6.4 Purposes. Any lawful business purpose: marketing/promotional, sales and demos, appointment scheduling/confirmation/reminders, onboarding, account management, support, billing/collection, surveys, compliance, and operational notices. 6.5 Frequency. Up to fifteen (15) Communications per month per channel under standard operation; may increase during onboarding/active sales and decrease at our discretion. 6.6 Rates & Carrier Disclaimer. Msg & data rates may apply; you are responsible for carrier charges. Carriers are not liable for delayed/undelivered messages. 6.7 STOP/HELP (SMS). Reply STOP to opt out; HELP/INFO for help; START/UNSTOP to opt back in. Programs follow CTIA Messaging Principles and carrier requirements. 6.8 No Sale of Contact Information. ShiFt does not sell, rent, or transfer your contact information to third-party marketers or data brokers. 6.9 Revocation. Revoke anytime: reply STOP; state revocation orally on a call (including a VoiceOS™ call); click unsubscribe in any email; email Reply@ShiFtNow.io; or written notice to the Section 21 address. We process revocations within ten (10) business days. After revocation we may still send transactional/operational messages for an active engagement, a single confirmation, and legally required messages. 6.10 State Mini-TCPA. Your consent extends to applicable state statutes (FL Section 501.059; WA RCW 19.190; OK 15 O.S. Section 775B; MD Com. Law Section 14-3201; CA Penal Code Sections 632/632.7 — you consent to recording/monitoring of voice communications, including VoiceOS™, for QA/training/dispute/compliance). 6.11 Recording & Monitoring. Voice Communications (including VoiceOS™) and texts may be recorded, transcribed, monitored, and retained for training, QA, dispute resolution, and compliance, to the extent permitted by law. AI transcripts/summaries may be created and used. 6.12 Acknowledgment. You acknowledge this Section 6 is "clear and conspicuous" under 47 C.F.R. Section 64.1200(f)(9).

7. Privacy & Data Practices

Our handling of personal information is governed by the ShiFt Privacy Policy at shiftnow.io/privacy, incorporated by reference. By accepting these Terms you also accept the Privacy Policy. System of record is Supabase Postgres; GoHighLevel is the activation/messaging layer; consent proof is retained in ConsentVault™.

8. License to Use the Platform

Subject to these Terms and payment, we grant a limited, non-exclusive, non-transferable, revocable license to access the Platform for your internal business purposes during your subscription. You safeguard your credentials and are responsible for activity under your account. You may not reverse engineer, copy, resell, sublicense, build a competing product from, probe/scan, disrupt, or remove proprietary notices from the Platform.

9. Intellectual Property

The Platform, the Services, and the marks ShiFt, ShiFt NeuralOS™, GrowthBlueprint™, IntentOS™, MessageOS™, BookingOS™, AttributionOS™, ShiFt Flight Tracker™, EvidenceEngine™, VoiceOS™, AcquireOS™, CaptureOS™, ReactivationOS™, AutomateOS™, and ConsentVault™, and all underlying technology, designs, and scoring models are the exclusive property of eWorkForce Technologies, Inc. or its licensors. You retain ownership of your Content and grant us a license to host/process it solely to provide the Services. Feedback is licensed to us royalty-free. We may use aggregated/de-identified data for lawful business purposes.

10. User Obligations & Acceptable Use

Use the Services in compliance with law (TCPA, State Mini-TCPA, CAN-SPAM, consumer-protection and advertising rules). Do not: contact prospects not delivered through the Platform; send messages in violation of TCPA; use the Services for unlawful/fraudulent/abusive purposes; reverse engineer or scrape; impersonate; or interfere with other customers.

11. Term & Termination

Subscriptions (under an Order Form) continue until cancelled per the Order Form; the audit lander itself creates no subscription. We may suspend/terminate for material breach (15-day cure), insolvency, or unlawful conduct. On termination your access ceases and you remain liable for amounts owed. Sections that by nature survive (6 re: consent/revocation records, 9, 12, 13, 14, 15, 16) survive termination.

12. Disclaimer of Warranties

THE SERVICES AND PLATFORM ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant any specific outcome, or that the Services are uninterrupted/error-free. AI outputs (including VoiceOS™ and AI qualification) may be inaccurate; you are responsible for reviewing them.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE THOUSAND U.S. DOLLARS ($1,000). WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS/REVENUE/DATA, EVEN IF ADVISED OF THE POSSIBILITY. Carve-outs: amounts you owe us; liabilities that cannot be limited by law; your indemnification obligations.

14. Indemnification

You will defend, indemnify, and hold harmless eWorkForce Technologies, Inc. and its officers, directors, employees, contractors, and affiliates from third-party claims arising from: your breach of these Terms; your violation of law (TCPA, State Mini-TCPA, CAN-SPAM, consumer-protection) in using the Services; your conduct toward prospects/customers; your Content; or your gross negligence, willful misconduct, or fraud.

15. Binding Arbitration & Class Action Waiver

PLEASE READ CAREFULLY — THIS AFFECTS YOUR LEGAL RIGHTS. 15.1 Informal Resolution. Sixty (60) days' good-faith effort after written notice to Reply@ShiFtNow.io before arbitration. 15.2 Agreement to Arbitrate. Any Dispute (including arbitrability) is resolved by final binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The Federal Arbitration Act governs. 15.3 Class Action Waiver. EACH PARTY MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is unenforceable as to a claim, that claim is severed to court; the rest of Section 15 stands. 15.4 Mass Arbitration. If 25+ coordinated claims are filed within 60 days, AAA mass-arbitration protocols (bellwether staging) apply. 15.5 Seat & Venue. Seat is the State of Georgia; in-person hearings (if any) in Atlanta, Fulton County, GA. 15.6 Arbitrator Authority / Fees. The arbitrator may award individual relief a court could; AAA fee schedule applies; each party bears its own fees unless awarded otherwise. 15.7 Exceptions. Either party may bring qualifying small-claims actions and seek injunctive relief to protect IP/confidential information in court. 15.8 Right to Opt Out. You may opt out of arbitration by written notice to Reply@ShiFtNow.io within thirty (30) days of first accepting these Terms (include name, business, address, clear opt-out statement). Opting out does not affect other provisions. 15.9 Survival. Section 15 survives termination.

16. Governing Law & Venue

These Terms and any Dispute are governed by the laws of the State of Georgia, without regard to conflict-of-laws rules, except the FAA governs Section 15. For non-arbitrable matters, exclusive jurisdiction is the state/federal courts in Fulton County, Atlanta, Georgia.

17. Force Majeure

Neither party is liable for failure/delay caused by events beyond reasonable control (natural disasters, severe weather, pandemics, war, governmental action, telecom/cloud outages, or major advertising-platform disruptions).

18. Modifications

We may modify these Terms; the "Last updated" date will change. For material changes (pricing, arbitration, liability, the Section 6 consent), we give at least thirty (30) days' notice via email/in-platform/site notice. Continued use after the notice period is acceptance. Modifications do not retroactively alter consent records under Section 6.1.

19. Severability

If any provision is invalid, the rest remain in effect and the provision is reformed to the minimum extent necessary. The Section 15.3 class-action waiver has its own severability rule.

20. Entire Agreement & Assignment

These Terms, the Privacy Policy, and any signed Order Form are the entire agreement (order of precedence: Order Form > Terms > Privacy Policy). No waiver unless in writing. The parties are independent contractors. You may not assign without our consent; we may assign to a successor in a merger/acquisition/asset sale.

21. Notices

To you: email, in-platform, SMS (under Section 6 consent), or postal to the address on file. To us: Reply@ShiFtNow.io, copy to eWorkForce Technologies, Inc., Attn: Legal, 12460 Crabapple Road, Ste 202-522, Alpharetta, GA 30004.

22. Contact

eWorkForce Technologies, Inc. (brand "ShiFt"), 12460 Crabapple Road, Ste 202-522, Alpharetta, GA 30004. General/Legal: Reply@ShiFtNow.io · Billing: Reply@ShiFtNow.io · TCPA Opt-Out: Reply@ShiFtNow.io · Privacy: Reply@ShiFtNow.io · Security: Reply@ShiFtNow.io · SMS Help: reply HELP or Reply@ShiFtNow.io. Website: shiftnow.io · Privacy Policy: shiftnow.io/privacy.